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FAQ

Please note we are not accepting Rush orders at this time.

Shipping/Delivery

Can I calculate an estimate for shipping costs/delivery time?

What's the status of my order?

When will my order ship?

Will I receive an email when my order ships?

Is there a tracking number available for my order?

When will my order be delivered?

How fast can these be done by?

I need my hanger by ____ date - can you do this?

Do you ship internationally?

How much is shipping?

More shipping questions?  Check out our detailed Shipping & Returns page.

 

Purchasing/Payment

What payment methods do you accept?

When will my card be charged?

Do you store credit card details?

What currency are international orders billed in?Do you accept Euros and Canadian Dollars?

 

General Questions

Your site says you have reached your Maximum Order Capacity for the day- what does this mean?

Can you put a heart on my hanger?

How do I type a heart so that you'll know what I mean?

Can I get capital letters on my hanger?

Can I get a date/numbers on my hanger?

Do you have ribbon colors other than white?

My name is longer than 13 characters - can I still purchase?

How can I include a gift note with my order?

Do you offer bulk discounts?

Do you offer wholesale or drop-shipping options for retail businesses?

Do you have phone support?

I have a question not on the list!

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